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Local and directory review widgets

Seven places local customers leave reviews, what each one is actually worth, and how to put them all on your site at once.

Where local customers actually review you

Seven platforms carry almost all local review activity in English-speaking markets, and they are not equally important. Google is not one of seven; it is most of the total. The rest matter for specific audiences and specific kinds of trust.

PlatformWho uses itWorth your attention if
GoogleEveryoneAlways. It feeds Maps, the local pack and most discovery
YelpUS consumers, food and servicesYou are in the US — and note Yelp asks you not to solicit reviews
FacebookCommunity and word of mouthYour customers already message you there
BBBUS, trust-sensitive purchasesYou sell something expensive or regulated
NextdoorNeighbourhood servicesYou work in the areas your customers live in
YellUK directory trafficYou are UK-based
YellowpagesUS directory trafficYou have an established listing worth surfacing

Why one platform is not enough on your own site

Your Google rating is what search shows. Your website is where someone decides. Those are different moments, and the second one is helped by breadth — a visitor who sees reviews from three sources reads it as harder to fake than the same number of reviews from one.

One widget takes all seven, with source tabs if you want visitors to filter. Reviews arrive together and stay current without anyone copying anything.

What to do about the ones you are not on

Start with Google and stop there until it is working. A business with forty recent Google reviews and nothing else is in a stronger position than one with eight reviews spread across five platforms, because eight-review profiles read as neglect.

Add a second platform when the first is healthy and there is a reason — an audience that lives there, or a buyer who checks it. Collecting reviews is the same effort per platform; the question is which one repays it.

Industry pages for local trades

If you are in a specific trade, the industry pages come pre-configured with the sources that matter for it: local services, restaurants, beauty and salons, dentists, home services and law firms.

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