Mira Chen
Quiet room, proper blackout curtains
Corner suite overlooks the harbour. Housekeeping left fresh towels mid-stay without a fuss, and the lobby coffee is actually good.
Review widgets for hotels
Guests who found you on an OTA are looking at your own site to decide whether to book direct. Reviews are what close that.
Jon Hale
Best base for a long weekend
Walkable to the pier, quiet after 10, and the late checkout was honoured without chasing anyone.
Priya Nair
Spotless bathroom and a real mattress. Breakfast buffet is fine; the à la carte eggs are better.
Ellen Frost
Staff remembered our anniversary
Came back a year later and they had the same room ready with a small cake. That kind of memory is rare.
Rafael Ortiz
Gym is small but open 24h. Parking is tight on weekends — book it with the room.
Sam Okonkwo
Front desk sorted a taxi and a late laundry run in the same call. Felt looked after.
The sources that matter for hotels
Customers in this industry do not all review in the same place, and the platforms are not equally worth your effort.
Create your Reviews widget for free
- 1. Choose layout
- 2. Connect reviews
- 3. Add to website
Where to put them on the page
On the room pages beside the rate, on the booking page next to the button, and a small badge on every other page. A guest comparing your direct rate against an OTA needs the same reassurance the OTA gave them.
Full-width sections suit carousel and grid layouts; tight spaces suit a badge.
When to ask for a review
After checkout, by email, the day of departure. A card in the room works too but produces fewer reviews than a message while the stay is still fresh.
Google allows asking and prohibits incentives. Yelp asks you not to solicit at all. More on asking.
Translation is not optional here.
Reviews arrive in whatever language the guest speaks, and most of your visitors read one. Auto-translation renders them all in the site language, which turns an unreadable block into something a guest actually uses.
Questions
Other industries
Restaurants
Your reviews are on Google, Tripadvisor, OpenTable and the delivery apps. Your website shows none of them. This fixes that.
Ecommerce
Reviews on a product page are the last thing between a visitor and the buy button, which is why placement matters more here than anywhere else.
Local business
Most people who find you have already looked at your Google rating. The job of your website is to confirm it rather than to introduce it.
Real estate
An agent is chosen on trust, and a review that names the agent and describes the sale does more than any amount of copy about local expertise.