Older reviews aren’t showing
The widget collects the 100 most recent reviews from each source, on every plan.
Source and review limits
One widget takes up to 100 sources, collects the 100 most recent reviews from each, and holds up to 1,000 manually added reviews.
The short answer
One widget takes up to 100 sources, collects the 100 most recent reviews from each, and holds up to 1,000 manually added reviews. None of these change with the plan.
Support can bulk upload reviews into a widget on Pro and above, up to 300 in one go.
The numbers
| Limit | Value | Changes with plan |
|---|---|---|
| Sources per widget | 100 | No |
| Reviews collected per source | 100 most recent | No |
| Manually added reviews | 1,000 | No |
| Reviews support can bulk upload | 300 | Pro and above |
What is not limited
The number of reviews displayed is your choice within what has been collected. Layouts, themes, filters and sorting have no plan restriction. The only feature behind a paid plan is auto-translation.
Bulk upload
On Pro and above, support can load reviews from a CSV with columns for text, author, social profile URL, caption, rating, date and time. It is a manual process on our side, capped at 300 reviews.
Questions
Other common problems
Views limit reached or widget deactivated
Your widget stopped serving because the monthly view allowance ran out.
Widget isn’t showing at all
Six causes, in the order they are worth checking. Most cases are the first three.
Adding a review source
Most sources connect by pasting a link to your public profile on that platform.