Floating badge sits in the wrong corner on mobile
On mobile, every floating badge layout displays in the bottom-left corner by default, whatever position is set for desktop.
Showing on the wrong pages or devices
Floating layouts have display rules: which pages to appear on, which to hide on, whether to show on desktop, mobile or both, and whether to appear instantly, after a delay or on scroll..
The short answer
Floating layouts have display rules: which pages to appear on, which to hide on, whether to show on desktop, mobile or both, and whether to appear instantly, after a delay or on scroll.
Inline layouts have no display rules — they appear wherever the code is placed.
Where the settings are
Layout tab, with a floating display mode selected. Three groups: When to Display (instantly, after delay, on scroll), Display on Pages (show on, hide on), and Display on Devices (all, desktop only, mobile only).
Using them well
A floating badge on every page uses view allowance on every page. Limiting it to the pages where it helps — product, pricing, contact — cuts usage and reduces the clutter.
On scroll is the most useful trigger for a review badge. Someone who has scrolled has engaged; someone who has not is still deciding whether to stay.
For inline layouts
Control placement by where you put the code. A widget in a page-specific block appears only on that page; one in a site-wide footer appears everywhere.
Questions
Other common problems
Views limit reached or widget deactivated
Your widget stopped serving because the monthly view allowance ran out.
Widget isn’t showing at all
Six causes, in the order they are worth checking. Most cases are the first three.
Adding a review source
Most sources connect by pasting a link to your public profile on that platform.