Skip to content
New

Announcement placeholder — product sites pass real copy via the announcement prop.

Learn more →

Filtering and sorting reviews

Filters decide which reviews appear in the widget.

The short answer

Filters decide which reviews appear in the widget. Sorting decides in what order. Both live on the Settings tab and both apply within the 100 most recent reviews collected per source.

Filtering never changes the rating you display — that always comes from the source.

The filters available

Show reviews only with text hides ratings left without a written review. Show reviews only with photos does the equivalent for images. Rating at least sets a floor. Total number to show caps the count. Exclude and include work on a reviewer name or a keyword in the review body.

Keyword filters apply to automatically collected reviews. Manually added reviews are already yours to choose, so you control those by adding or hiding them individually.

Sorting

Four options: most recent first, highest rated first, reviews with photos first, or random. Most recent is the sensible default — a visitor is asking whether you are good now.

What filtering does not do

It does not change your average rating or review count in the header. Those always come from the source. It does not touch anything on the platform itself, and it does not delete anything — a filtered review is hidden from your site and nowhere else.

Questions

Other common problems